Privacy policy

At Favolux, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website, services, and products (collectively, the "Services"). By using our Services, you agree to the terms outlined below.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: name, shipping address, billing address, phone number, and email address

  • Payment Information: credit/debit card details, payment confirmation, and transaction history

  • Account Information: username, password, preferences

  • Order History: products viewed, added to cart, purchased, returned, or exchanged

  • Device & Usage Info: IP address, browser type, device identifiers, and how you interact with our Services

  • Communications: content of any inquiries or messages you send us

How We Collect Your Information

Your information may be collected:

  • Directly: when you make a purchase, sign up for an account, or contact us

  • Automatically: via cookies, pixels, and similar technologies when you browse our site

  • From Third Parties: such as service providers who assist with payment processing, shipping, or marketing

How We Use Your Information

We may use your data to:

  • Process and fulfill your orders

  • Personalize and improve your shopping experience

  • Send order updates and customer support messages

  • Conduct marketing and promotional campaigns

  • Protect our site and customers from fraud or abuse

  • Comply with legal obligations

Sharing Your Information

We may share your personal information with trusted third parties, only when necessary, such as:

  • Payment processors and logistics providers

  • Email marketing platforms and advertising partners

  • Legal authorities (only when required by law)

We never sell your personal information.

Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Remember your preferences

  • Provide a smoother shopping experience

  • Measure site traffic and performance

You can manage your cookie settings through your browser at any time.

Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe your child has provided personal information, please contact us for removal.

Data Security

We implement industry-standard measures to protect your data. However, no method of transmission over the internet or method of storage is 100% secure. We recommend using strong passwords and not sharing your account credentials.

Your Rights

Depending on your country or region, you may have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate data

  • Request deletion of your data

  • Object to or limit processing of your data

  • Receive a copy of your personal data in a structured, electronic format

To exercise any of these rights, contact us using the information below.

International Data Transfers

If you access our Services from outside the United States, please note that your data may be transferred to, stored, and processed in the US or other countries.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices. The latest version will always be available on our website, with the “Last Updated” date at the top.

Contact Us

If you have questions, concerns, or would like to exercise your privacy rights, please contact us:

📧 Email: favolux.co@gmail.com